December 9, 2019

Paratransit

Utah Valley Paratransit is contracted through UTA’s Paratransit Service ADA program to run services in Utah County for people with physical, cognitive or visual disabilities who are functionally unable to independently use the UTA fixed route bus service either all of the time, temporarily or only under certain circumstances.

We provide complementary paratransit service as origin-to-destination service. In UTA’s service model, origin-to-destination is also referred to as curb-to-curb service. UTA’s base level of service is curb-to-curb service. For curb-to-curb service, customers are responsible for getting to and from the curb at the pick-up and drop-off locations by themselves. Riders must be ready to ride during the 30-minute ready to ride time and must board the bus within 5 minutes of the bus arrival.

For more information on the ADA program or find out more about UTA’s Reasonable Service Modification, and eligibility requirements, visit UTA.